Can I Find The Right Phone? Part 1

Since October I have had a minor problem left unresolved. I have been unsuccessfully searching for a wireless phone I could use every day. I have written previously about how my Treo 680 had been causing me too many problems so I was on the outs as my day to day mobile. The issue is I haven’t been able to find a suitable replacement. As much as I jump from phone to phone (I do about 1 a year and maybe toy with an alternative one during that time but never switch over to it) over the years, I have been sticking to Palm based Treo’s relatively consistently. I did go from a Treo 270 on T-Mobile to a Treo 600, then to a Treo 650. From there I went to the Treo 700 on Verizon. When I left my last company I switched my number to a Treo 680 on AT&T. It has been several years using the Palm OS on Treo phones. As I have said in the past it has been a love / hate relationship.

So even though it sounds kind of silly I am stuck on what phone to use day to day. I guess it is such a big deal because I use it for allot more than making calls. In fact I use it for other stuff more than I use it as a phone. I check my mail on it. Read the news on the way to work. I keep track of my expenses on it. I use it as a calendar, and more importantly I track all the tasks I need to accomplish on it. I use it to track notes, and I take notes with it more than I use pen and paper. If I am in a meeting playing with my phone, it is because I am actually taking notes or updating tasks related to what we are talking about on it. There is tons more things I use it for, but that is enough for you to get the point. Because of all my requirements I am a bit picky.

The Palm OS on my Treo 680 did everything I needed it to. It just would freeze up for no reason I could identify (maybe due to loss of cell signal but if it was that it is a retarded problem) and would crash or reboot at least once a day. Recently I also had huge issues syncing my Treo to my Macbook. The Missing Sync is a great product, and I have used it for years but since they updated the Palm version it has been buggy. I have had to reset the data on the phone dozens of times due to corrupt data or the software simply crashing on syncing some conduits, especially my task lists. So I can have everything I want, but deal with problems all the time. It kind of feels like WIndows, but I solved that problem by getting a Mac.

To Love & Hate a Treo

I have had a had a Treo phone since the Treo 270 came out for T-Mobile several years ago. Since then I have gone through several 270’s on and off for almost 2 years, then used a Treo 600 with T-Mobile for around a year. After that I upgraded to the 650, and then switched to a Verizon Treo 700P. I recently switched to the Cingular Treo 680. It is obvious by the number of devices I have had that I like the Treo. I like it because it is the best smart phone around. That doesn’t mean however that it is perfect. It is far from perfect. No one has made a better smart phone yet, but the Treo has huge issues. On some days I am ready to throw out my 680. It just freezes for no reason in any application. Then it starts up again and the UI goes somewhere I don’t want it to go since I was busy continuing to move the nav buttons around or type when it freezes. So annoying. The 680 also has a habit of just rebooting once a day or so. The 700P was allot better at not crashing or randomly rebooting, but the 650 did it almost every day.

Sometimes I don’t know why I put up with it? Then I remember the cool things I can do with it such as distinctive ringtones, wireless email, call recordings, etc. I just wish something came out that was stable, and consistently worked. As good as the 680 is, it isn’t that product yet. I got so frustrated recently that I thought that maybe the Windows Mobile 750 would be better. Then I came to my senses.

For now I will suffer live with what I have, but I am always keeping my eye on any device that will improve the situation. I am beginning to think nothing will come out since I have stuck with the Treo line for years. Maybe if I get a Blackberry at the new job I will just use that? it has allot less apps and functionality but my old Blackberry’s never crashed…

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Or Not To Join!

My tryout trip with Cingular and my HP iPaq phone didn’t go so well for Cingular and the phone. First I should say the phone didn’t even get really used on the trip. By the time I was ready for the trip I had decided that the Windows Mobile phone software was too clunky to use all the time, and that the iPaq was nice as a PDA but was too big to use as a phone. Having it reboot 3 times while I was trying to sync it with my Mac didn’t help it.

With the Windows Mobile woes I figured I might as well try out the Cingular SIM in my Treo and see if the service was better and if the “high speed” data was worth the extra money. In NYC the signal seemed fine for singular. It even worked on the tracks in Penn Station. At my companies upstate office however where I had great service with T-Mobile I had 1 bar or no service with Cingular.

The data plan worked fine with no configuration necessary. But it wasn’t noticeably faster than my T-Mobile data plan that was half the price. Wanting to test that I used my Treo as a DUN modem and connected to the internet on my Powerbook using both Cingular and T-Mobile. The Treo 650 supports Cingular’s EDGE network and should have given me performance somewhere in the 100k range. I ran the CNET speed test and got a response of 26k. I tried my T-Mobile SIM on the same phone and got performance of around 60k +. That was what I expected with T-Mobiles GPRS system. That was the final decision to get out of my Cingular trial. The bad signal at my office was almost a death kneel, but paying double for a data plan that was slower was the final straw.

I will give Cingular credit. They are true to their 30 day money back policy for the service and phone. I had no problems returning the device and canceling the service. I say that before I get the bill for usage I had, but I think everything should be ok. If they improve the data speeds and service in the area I travel to I would look at them again, but for now I am fine with T-Mobile.

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Join An Evil Empire?

I have pondered switching mobile carriers for a while. I have always ended up staying with T-Mobile. I have had them for almost 4 years and all in all they have been ok. But besides being cheap, and offering GSM they don’t have that much going for them. Well except nice customer service. That is a plus but for the once a year I call is it worth all the other trade offs? They offer the worst phones. Their high speed data plans may be cheap but they are really slow.

I have been eying the HP iPaq 6515 Windows Mobile phone for a while. Cingular offers it. It has a nice size screen and a keyboard. It is larger than my Treo 650 but the larger screen is REALLY nice. I saw it in the store today on my day off of shopping. I was originally not going to switch but I was surprised to find they had the iPaq in stock (they didn’t several other times I went to the store trying to take a look at it). I was impressed with the screen size, and the fact that the whole unit was not much bigger than the Treo even thought it was wider.

To make a long story short I made an semi impulse buy and am on my way to switching mobile carriers to Cingular. Now I have 30 days to see if I like the phone and the service, but for now I am switching. I will pay almost double for the data plan I had, but I am also (in theory) more than doubling the speed of the wireless data. The plan I am moving to is almost identical to what I had. 900 minutes vs the 1000 that T-Mobile gave me for the same price. The advantage is that I get roll over minutes now. Some months I use allot of minutes but others I almost never use any, so now I can roll over unused minutes to the next month.

I am going on a trip tomorrow so I will give the phone and service a real trial. More news later.

Oh and as for the title of the post I think most large telecom companies are evil. I love them, and use them all the time, but when something goes wrong you are at there mercy. You are in a contract that you cannot get out of, they can be very evil. But at least it is an evil you know!

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Treo Refresh

Last night I ended up wiping my Treo 650 and reinstalling all my software. I have been having issues with it rebooting every time I tried to sync my mail using Snappermail. That program is half the reason I use my Treo over the Blackberry, so I was not too happy when it started acting up earlier this week. I had to go on my trip Thursday without being able to use the Treo for email. I got by on the Razr and the Blackberry but I like the Treo better. After the reinstall Snappermail seems to be working. But I have had 2 random reboots since the hard reset. Once after a call to my sister right after I got out of the subway this morning. The other when I was syncing with my Powerbook. The sync reboot also happened often before I wiped the Treo, but I am not sure if it is because of the config on my Powerbook or the Treo.

I will try using for a while longer, but if the random reboots continue I will have to seriously consider an alternate PDA phone. As much as I like this device, I cannot have it randomly rebooting on me almost daily!

Bye Bye Treo, Maybe?

I got fed up with my Treo 650 this weekend, and it may be time for it to hit ebay. I am not sure if my problem is T-Mobile or the Treo but I had problems with people not hearing me yesterday. I heard them but they could not hear me. A phone reboot solved that problem. Today I rebooted the phone for some reason (at 7PM) and I got notification that I had 6 messages from that morning. All of the messages were import work related issues that needed to be addressed quickly. Well needless to say they weren’t.

I have had issues off and on for a while. Rebooting the phone solves lots of issues, but should I have to do that? Jayson thinks I should wipe all the extra software I have (i have allot) and see if the phone works fine then. He is right, and the phone probably will work but the whole point of a palm phone is the ability to use the “SMART” features. If my distinctive ring or other apps wont work, why would I want a big phone like that?

The problem is what to do? I have a Blackberry that I need to carry for work, so I get my realtime email. I have been using my SE T610 off and on for a week. I broke down and started using it tonight full time until I can find a permanent replacement to the Treo, or until I calm down and start using it again. I already ordered a Motorola V3 Razr off of ebay. I have been eyeing it for a while and I figured now was the time to get one. I will continue to use the Treo as a palm for now. When I finally decide to dump it I will need to find a new PDA. The Razr should be able to connect to most new PDA’s via Bluetooth so I hope to keep some of my wireless internet features. I will find out when it arrives later this week.

iSync Perfection or One Big Mess?

I switched from using Entourage to iCal/Address Book for syncing my data to/from my Treo 650 on the Mac. I want the slick UI and terrific integration of Address Book & iCal, but I am concerned about some issues. Firstly I rely on Palm/outlook categories on my Treo. Primarily I use them for distinctive rings on the phone. if work calls I get a specific ring. if people I don’t want to call my cell are in a specific category they goto voice mail and don’t ring, etc. Looks like iSync does not keep the categories intact if I make changes to the categories. This sucks. If I create new contacts on my Mac I need to manually assign them categories when the contact goes onto my Palm.

It also looks like some fields don’t carry over either. I don’t see birthday’s that I entered into Outlook now that the contacts are in Address book. I think IM names are also not carried over.

Don’t get me started about my iCal invites not working in Outlook. There is some hackish fix out there but I don’t want to mess around with it.

Why then do I move/try to move to this? The integration between Address Book, iCal, iChat, Mail, etc is fantastic. That I can add a contact to address book and associate that contact to my AIM contact list in iChat is fantastic. The same goes for my jabber contacts. Linking every contact to email in Mail is also great. I can also sync everything using .Mac to my min and powerbook! Top it off with using spotlight to search everything, and I am a happy person. It makes for easy day to day use. The problem is when I want to get that information out into my Treo I run into issues. I don’t even care that I have problems when I import everything from the Treo to Outlook. I don’t want to use outlook anymore. I have had so many problems with it recently that I could live with using it just for an email archive. But at least work in the Treo!!! I am continuing my search of the internet for solutions or work around’s to my little issues. So far, no luck.

Road Trip & Softball Games

Went upstate on a road trip with Dan today. I had a bunch of things to take care of. Dan wanted to leave to head back to NYC by 3:30PM to make our first softball game. Being the realist I am I said we would never leave on time, and we would never make a 5:45PM game. I was right on both accounts. We didn’t leave until around 4PM. We missed all but 2 innings of the game.

We ended up getting lost getting to Roosevelt Island. Yahoo maps gave us the wrong exit name, and the stupid exit was not numbered. once we drove past it we knew we missed it, but it took tons of time to turn around. The rest of the directions were good though. Thanks to David for emailing them to me, and thanks to the Treo 650 and T-Mobile wireless data for bringing up the directions on my phone and actually working! Tech that works is priceless!

We lost by 1 run. It was tied until the last inning. At least it was not a blow out! Went out for a drink after the game and then headed to J & G’s for dinner.

All in all it was a good but busy and travel filled day.

Mac Mini Twins

Being single + impulse buyer + tax return = new mac mini for Scott. I was at the apple store Monday. Gus may refer to it as his Mecca! I was looking for a bluetooth USB adapter for my Mini. I happened to ask if the Mini’s were in stock. I wanted another one, but I haven’t wanted to wait for it to show up so I haven’t ordered it yet. Stupid logic, but it works for me. The guy at the store said they had the high end one in stock. In a moment of weakness I said I will take it.

Now I use my mini at home almost excessively. I sometimes use my Thinkpad or my HP desktop, but very rarely. The Thinkpad is only for work emergencies. that happens enough to warrant me taking it home every night. The HP is my DVR and not much else these days. I live off of my Mini. That is why I wanted another one. I spend 10 hours a day at work and allot of it is on a computer. hey I am in the Technology field. So I figured dropping a Mini at my desk would be great. I can do allot (but not all) of my work on a mac. And the mini is portable so I can throw it in my bag and take it with me when I need to. The logic worked for me. As I said I had tax return money. So now I have more computer than I can count. Well that is not true. I have 1 PC desktop, 2 mac desktops, and 1 mac laptop. The rest of the computers I discuss are not technically mine. The Thinkpad is the works. But it makes sense if you look at it a certain way. I need a PC at home, and I need a Mac. Another mac for work, and the powerbook for when I travel. Well in my head the logic worked. I know I am crazy. you don’t need to tell me.

So far I am happy with both Mini’s. I should get my 512 meg ram upgrade for the new mini in a day or so. I didn’t want to shell out the outrageous price for the 1gig chip again. With my new camera phone I can take better pictures of the inside of the unit compared to the bad ones I took when we opened my first mini.

Update, I got the 512 Meg ram upgrade. Jayson had the handy putty knives from the last time we did this and had the memory upgraded on this new mini in 20 minutes. I have it sitting on my desk at work. I was able to use it for more than like 80% of the day Friday. I need to find a good open source SSH client for OS X. I am starting to make a list of business software that I could use on the Mac.

I got the new mini to bluetooth sync with my Treo 650 after about 2 minutes of trying. It worked like a charm. So much simpler than my horror with the 3com PCMCIA card with my Thinkpad, and the Xircom bluetooth card that I never really got to work right.

Allot Of Phones

While I was waiting to receive my new Treo 650 I decided to put down on paper exactly how many cell phone models that I actually have. Well honestly I have had a list in notepad for a while now. And I am finally putting it up on the site because I feel like writing and I don’t have anything else that will be quick!

Before you look at the list, realize this is about 13 years of phones (granted most of them in the last 6), and some of them I had for a few days (in some cases a day) and then returned them because they were crap in my opinion. I noted the ones that I didn’t keep for very long in red. I am in a list kick. I have wanted to write out all my phones, organizers, and computers for a while. Here is my list mobile phones.