Technology

Tech Thursday: VOIP To Replace Our US Mobile Numbers

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I wrote this months ago and haven’t gotten around to posting it.  I have a few more tech move discussions I would like to get to.  Hope to make time to write them.

As part of our planning to move to London we had to figure out how we were going to keep in touch with people in the States. That meant what level of the presence we were keeping in the United States while we were gone.

We didn’t have a home phone number that we shared with anyone so keeping that wasn’t an issue. It was really just for our intercom in our apartment. Once we moved we were able to grid it.

M and I used our mobile numbers for texting and calls so we wanted to keep them. We were going to push as many people to use Apple Messenger, WhatsApp, Telegram, and similar apps however for those that do not have access to (or know how to use) those systems we wanted our old US mobiles.

M’s use case was really to keep her number only in case people wanted to call. For me I also wanted to be able to keep the accounts open that require a mobile phone for verification.

I spent a lot of time researching what the cheapest most reliable option for us to use to simply keep in touch with everyone in cases they do not have

For the simply keeping in touch with people after we leave I did a lot of research and ended up with a voice over IP service I’ve been using for years. I simply took both of our mobile numbers and ported them over to VOIP.MS. our quasi-home phone was a DID on the service for years. I also had other numbers for various things on the service. Sending and receiving calls have been pretty seamless over the years. Their price is also super cheap since you can get a pay-as-you-go plan. Each number is about one dollar per month plus usage.

The porting process to VOIP.MS took a few weeks. That is the porting system’s issue not theirs.  Other than how long it took the process was seamless for both numbers. I ported mine over in December right before we left. I kept using my work mobile during the few days there was a gap when my service ended and the number moved to VOIP.MS. for M since she did not have a work phone we ported her number in January. The hardest part about this whole process was porting her number since T-Mobile made us jump through hoops to unlock the number for porting. Even though we had paid off her iPhone a year ago they still kept phone locks and we didn’t figure that out until after we ported the number away from T-Mobile and tried to use a local Sim card in the UK.

The only challenging part of staying in touch using these US numbers is texting.  People that have iPhones can keep texting us if they know our email addresses.  Anyone who only had our number or use Android would have that message turned into an email now.  We don’t really see them so basically texting to those old numbers are useless. So basically we can receive phone calls. It’s been a minor annoyance every once in a while when someone tries to contact me hasn’t updated my contact details that I sent out listing my local number. For me that hasn’t been a major issue. For M I don’t think it has been a problem at all or she’s just not realizing people are trying to get her.

Slightly more complicated a problem is having a number that receives SMS short codes. This is required for services like Google or your bank to send you verification codes. What I learned is most voice over IP providers do not support them very well. After a lot of research I found one company Line2 who supported them. They published a list of all the codes they know to be working okay into their system. They also said they would work with you if you had a problem with another provider that’s not listed. A brief search of their list showed me that they covered most if not all of the companies that I would receive SMS’s from. Unlike VOIP.MS they are not cheap. One line costs $10 a month. With that plan however I did get unlimited calls and texts. Not that I use it. It feels expensive however in the end it was cheaper than buying the cheapest mobile phone plan and simply not use it except for verifications.

I kept two numbers for me. One for personal communication and one for the SMS short code verifications. That was deliberate. VOIP.MS is very flexible in how I can route calls so I keep my personal number with them. The client I use will allow me to do call recording, change my caller id, route to different places with a lot of granular control.  Line 2 the provider I use for SMS short codes only lets you use their client or a basic call forwarding.

Overall i am very pleased with both serviced. Line2 is relitivly expensive however it was cheaper than some other service providers i looked at. Their recievibg SMS Short codde options also seems better than most other solutions out there. i would (and have) reconend either provisers to anyone looking.

The Story of Yet Another Android Phone I Wont Have For Long

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In late July I went to the car phone warehouse in the mall at Canary wharf and bought a new Nokia 6.1 android phone. I have been on and off again if I wanted to purchase another android phone. A month or so ago I was in the same store and opted not to buy something. At the time I was convinced history would repeat itself and I would buy a phone simply to return it or sell it in a few months. That is what i have tended to do with Android phones. That may still be the case with this phone. My motivation this time around was I wanted a pretty big screen compared to the iPhone SE that I got from work.

The intention is to use this phone for work and have it be the only device i have the work management apps on. I am trying to keep the annoying work management applications off my personal iPhone X. The challenges the iPhone that I get from work has a tiny screen then I can’t really see any more. Instead of spending huge amounts of money out of my own pocket on work phone I figured I would splurge on an entry level android phone with the big screen to use for work applications.

I won’t use android for personal use due to my security concerns that I’ve outlined previously. I’m a little concerned about using it at all however for work applications I am less worried. Yes for those die hard people reading this i know that my location will be leaked to google and a whole bunch of other things issues with data collection they may have on me. For now I am not ok with it but willing to try the phone anyway. It’s like i know that cup cake is bad for me or that Amazon Echo in my office is bad for me. I eat it and have it but know i will likely have to deal with it somehow later.

My goal is to uninstall the work management application on my personal number. I have been lazy so having it on my personal phone has been nice. The final straw for me was my company switched management applications a few months ago. The new one requires you to change your PIN code frequently. It’s annoying and unnecessary and certificates and email application.

I started debating about purchasing an android phone a few months ago. At the time I opted to avoid android and see if I can make it work with the smaller screen iPhone for work. Recently I’ve been reconsidering my decision so I started researching options. I narrowed my options down to the Moto G6 plus for the new Nokia 6.1. Both phones reviewed very well. The Moto G6 plus seemed to come out on top in every review I read.. In any event it was close. I opted for the Nokia because it offers android one and a pretty plain-vanilla OS experience. That means in theory quicker upgrades to the operating system. For me that was a bigger selling point than all the other minor advantages the Moto G6 plus had. All reviews complained about the Moto reputation for slow operating system upgrades. That is a no no for me.

My first impressions of the phone are generally positive, for an android phone. The build quality seems pretty good. It’s a metal and glass phone. Some reviews questioned the screen quality. I don’t need super high density screens because I have enough trouble seeing things. This room is big bright and clear for me. For what I’m going to use it for it’s been perfectly fine so far. As expected my biggest issues with the phone are really with the android operating system and nothing with the hardware.

The android OS as always has been experience for me feels more customizable however clunkier to use than iOS. Using android phone means the trade-off that I cannot get texts from my personal number on this phone since I cannot use Apple messages.

Other annoyances with the operating system android ecosystem more specific is that my play store account can only be one region time. I can only change the region or country once every year. I thought Apple handled multicountry options poorly. At least Apple lets me switch between two accounts. Not sure if I can do the same with my play account. I have to try the same with the google play store.

I do like how the management app segregates the work apps from the personal ones. Is that and the bigger screen worth the security trade offs i know i am making by just carrying the phone? I am not sure. I like it however part of me already regrets having it. I am going to give myself a month at minimum to see if i use it and like it before deciding if it goes onto eBay.

The Story of The Great Internet Outage of 2018

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This weekend will forever be known as the great internet outage of 2018. My DSL went down and the provider ended up thinking its my router. Problem is my DLS goes down on average 3 times a day. I have the up and down notification emails to prove it. The provider is highly rated and I like them for their no filtering and no throttling approach to internet providing. The issue is this constant mini outages. Usually lasting a few minutes. This time it has been down for a day. It looks like it will be down till at least tomorrow when my new router shows up.

This incident has finally gotten me to decide to switch providers and sign up for Virgin. Two other families on my block have it and say the speed is pretty good. Reviews say depending on the block you may be good or bad. I opted for the high end 300+meg plan. It only has about 25mb upload but that is around what i get with DSL. On DSL my download is theoretical maximum of 70 something mb. This change should be significant. I am also happy since i didn’t realize i have a virgin cable jack already installed right by my media center where the BT jack is in the entry to my house and thus everything is a wireless connection.

I have about a month left on my DLS contract. If i cannot cancel it before the contract runs out the one month extra cost will be worth it to have a stable connection. M is suffering with a data connection on her phone and no iPad. I at least have some data on my ipad. I had to get some work done earlier and had to tether my laptop to my mobile.

My New New New MacBook Pro

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Yesterday (as of writing not publishing this) I got my new MacBook Pro for work. I requested it in May and due to several factors I only received it in late August. The good news about living through a huge lead time was that after the new model was announced I got automatically switched over get that one since they couldn’t source the old one. Turns out they will order you a new computer when the battery starts bulging on the old one to the point where it won’t lie flat on the desk anymore. On top of the fact that it was out of warranty.

Thew new MacBook Pro is pretty nice. It is a well-equipped 15″ touch bar in space gray. I spent all of my spare time over the past two days including last night on my couch trying to set it up. In many ways this computer is more powerful than the 2015 13 inch pro I have. In others it’s not. It has the same amount of RAM. It also comes with the same SSD size. The processor is several generations newer. There is a discrete graphics card in it and it is the same weight as my old 13″ model since prior generations made the machines lighter.

The biggest first world problem I have with it is that it’s a 15″ machine. It doesn’t fit into the bag I have and love. It may be the same weight as what I had previously but compared to a new 13″ model it is a pound heavier. One of the reasons I opted for the larger one is that a lot of time I work from an office that I am not officially based out of that is nearby. I don’t always have the opportunity to get a desk with a monitor. Working off a 13 inch screen with my eyes isn’t the most fun thing to do in the world. The 15″ is a bit better but still not obviously the same thing as sitting in front of a 24″ or 27″ monitor.

The decision I had to make was what has become the typical laptop trade-off question. Do I go for size at the detriment of performance? Or do I go for the bigger much more powerful machine? In my case I yin-yang and went with the larger MacBook. The final deciding factor was simplicity. The size and configuration I ended up with is a standard offering. The smaller 13″ MacBook would have to be a special order and thus take more time. The feedback I got from friends who tried it said just buy the 15 inch and be happy with it. So I did the opposite of what I did several years ago when I went from a 15″ to 13″. I went from small to big. My reasoning changed because my situation changed.

One of the huge downsides of the new Macbook’s are the fact that they require USB C. Since most devices are not USB C I need dongle’s. I have two USB to USB C adapters in my bag. A USB C to DVI adapter in my bag. On top of that I have a small dock in the office I travel to and a full dock at my regular office. Hopefully more USB C native devices will come out however its been a few years since these models were launched and its not much better than it was when they first came out.

Next up is getting my stickers on it…

The Best Way to Make Something a Permanent Solution is…

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The best way to make something a permanent solution is to call it a temporary one. That is one of my motto’s at work.

Note that is not any data center at my company.  Although I did used to walk by a desktop computer in a hallway that had a big sign on it that said do not shut off, production.  Production for what i had no idea nor did i want to ever find out.

My Third Apple Watch

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I have previously written a lot about my experiences with the Apple Watch(s). I have had a 42mm Stainless Steal original Apple Watch. I sold that after a while.  When the Series 1 & 2’s came out I decided to give it another try. At the time I bought a Series 1 38mm. I wrote about my reasons for selling the original Series 0 and why I bought a Series 1 back in Dec 2016. I had the Series 1 for a while again and decided it still wasn’t for me as my main watch. Selling that Series 1 justified to me that I am still an old school watch person and I bought a Submariner that i was thinking about for several years.

Another year, another shinny new thing from Apple.  This time its the Series 3.  The Apple Watch Series 3 has been out for a while. I didn’t give it much notice since i was happy with my analog watches. I previously wrote about all the reasons for having a smart watch. Telling time, notifications and as an activity tracker. Both times I owned Apple Watches either failed or were simply ok in all three categories. As a watch they were too slow for me to show the time when i lifted my wrist. The notifications were ok but not earth shattering. The activity tracker was nice however I used a Fitbit for sleep so I was wearing it when i wore the Apple Watch anyway so to me i didn’t care much about the activity stuff it did.

Then a few things changed that gave me different perspective. After having my Submariner for a few months i stopped using the Fitbit every day for activity tracking. I didn’t like the Fitbit banging into my watch. For some reason with the Submariner it was much more noticeable than with my other watches. I started to use my iPhone to track activity. I carry it with me most of the day so it was pretty accurate and the reviews said the same about it. For years i have been very big on tracking data points about my activity and health.

One guy at work I noticed had an Apple Watch on one wrist and a regular watch on the other. I asked about it and he liked the activity sensors and notification however was a nice watch guy. I didn’t think wearing a watch or anything for that matter on my dominant wrist so I didn’t give it any more thought. Then a few weeks later I realized I wanted to track my heart rate. I also rethought my opinion about the phone tracking activity. Since switching to the phone to track activity I was less aware of how much i moved a day. I had the data but it was less in my face. I also was less motivated or gameified to be more active. Going back to a smart watch only was a non starter for me. I then thought about my friend who just had both. I was never one to really care about fashon or what others thought about having two watches. Especially when I wear long sleeves most of the time. The issue came down to would a watch on my dominant wrist be comfortable.

Before spending a not insignificant amount of money on a new Apple Watch I decided to wear my Fitbit for a few days on my right wrist. I wanted to get a feel for if a band on my dominant hand was uncomfortable or a distraction. Initially it was very annoying. Then after a few days it became much less so. I had a feeling about that and that’s why I tried the experiment in the first place. I contemplated just using the Fitbit on my dominant hand going forward. I decided against that since one of the main driving forces for me to buy the Apple Watch was the heartbeat monitoring. The Fitbit was pretty good for step count and sleep however fell a little short.

Those nonscientific findings I went to the Apple Store to pick up a series 3. I was originally going to get the standard sports black 38 mm. I ended up spending the extra 50 pounds and got the cellular version. My justification for the splurge was I really liked the band that came standard on the cellular sport version. Since I’ll be putting the watch on and off with my non dominant hand (the watch will be on my dominant wrist) I have trouble with regular clasps. The Velcro like sport and was nice. I know I could’ve bought one As an accessory. The reason I didn’t was that I did not need to bands and the one that came with the lower end watch I did not like. For a slight difference in price then buying the cheaper  watch and extra band I got the cellular version of the watch and the band I wanted. I’m not currently using or even signed up for cellular plan on it. I’m not even sure if I ever will. I do like options, so having the option to do it later was worth it.

As of writing this post I have had the watch for a few months now. My overall impression of it is positive. I have been using it for exactly what I bought it for. It’s doing its job perfectly fine. I do use it a little bit for notifications however not very much. As an activity tracker it is great. The motivations to get up and move around are very helpful. The semi use of notifications and the heartbeat in my mind does justify the extra cost of getting it versus Fitbit. It was more about wanting and not needing for me. I thought that having something on each wrist would look odd however I haven’t had any issues so far.

The Great Facebook Purge of 2018

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With the news in April about a 3rd party company stealing tons of Facebook user data is in the headlines it envouge to delete Facebook accounts.  For me I have limited my Facebook exposure for years.  I deleted my account once a in 2013 and started over with no content.  I have also limited what goes onto the platform.  Prior to deleting my account i looked for a way to purge en mass content.  Facebook suprise doesn’t make it easy for you to do that.  That was why i deleted my account in the first place.

Early last year I stopped looking at and updating Facebook.  Late last year I came back for specific reasons I wrote about here.  Those reasons still are valid so I do not want to go as far as deleting my Facebook account however I have little trust in their motives to collect so much data about me or their ability to safeguard that data.

Instead of deleting my account I found a script that sort of worked to remove content or hide content from the past 6 months. It scrubbed posts, likes, etc.  It is perfect for my use.  It should have worked for my entire timeline however i had issues with it. Thankfully I have been very sparce on my usage of Facebook over the years so cleaning up manually was not too bad. For anyone who used it every day for years may not be able to do the same thing.

What I am now left with is simply posts from my blog that are public on the internet. A few group discussions i took part in and mainly birthday posts from people. What I am not able to get rid of easily is tags of me in posts. I had to settle for manually hiding them from my timeline.

For many what i did in an hour or two would not be possible without significant effort due to the volume o content people post and the fact that Facebook does not let you easily get rid of stuff.

Always Blame The Tools, OK Seriously Do Not Do That

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I wrote previously about my motivations or lack of motivations on writing.  With all that I wrote being true an added issue was recently writing was just harder to do.  I do a lot of my writing by dictating to Siri.  Previously to that i was using Dragon Anywhere and Dragon Dictate by Nuance to dictate.

Since I write when i have a spare moment that often is when i am away from my computer.  That means I leveraged Siri a lot.  I wrote about why I went with Siri vs Dragon Anywhere.  For a while before i wrote that post I was really not using Dragon on my phone.  Siri was working great so I couldn’t justify the costs.  I am not sure if it is my location (London wireless is as good or better than NY) or issues with the newer IOS versions however Siri isn’t as good as it was when I wrote that post.

Around mid May I decided to sign up for the Dragon Anywhere trial again.  I was able to blast out the bulk of what would be my first blog post really quick.  I was also able to write a detailed journal entry for the day I downloaded the app.  That was enough for me to be happy to pick up the subscription again (for now).  In the end i could have just used the dam dictation software I pay for on my Mac.  It is much less convinenentq than having it on my phone.  It happens to be better to use.  Just not that much better to make me sit down at a computer worth my while.

With the real or perceived obstacle of not being able to dictate out and about removed I am hopeful I can continue my fledgling writing/dictating streak.

Floor vs iPhone

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M had a showdown with the floor of the pool vs her iPhone. Her iPhone lost. It happened on day 2 of our vacation so no phone until we can get it looked at.

I am not sure if it is worth the screen replacement cost to fix an iPhone 6 (or 6s, not even sure) that is at least 3 years old and 3-4 generations old by now.