My brother in law reminded me that he lost everything in his Gmail inbox a few months ago. He can’t recall how that happened, and there is no way to get the data back. Knowing him, I don’t think he did something to delete it. This story on top of several people I have spoken to about percieved issues with Googles privacy policy has got me wondering if I should be relying on Google Apps for my mail. To be truthful I was originally a skeptic of Gmail but I have been using Google Apps for about a year with no major issues. That being said hearing horror stories about lack of support or loss of mail (or loss of access to mail), hijacking of accounts, etc got me thinking. I am willing to pay for rock solid service from a mail provider, but even paying for Google Apps doesn’t (in my eyes) solve the security and privacy issues with Googles terms of service.
All these concerns got to seriously look at using Zimbra again. Earlier this year I had tried out 01.com‘s personal Zimbra hosting but ended up sticking to Google Apps. What has changed? The iPhone for one. The need in my opinion to have my contacts synced with my mail system. The fact that I have an iPhone so I switched to Remember The Milk for task management. One major reason I didn’t keep using Zimbra was it didn’t sync tasks to the Mac and at the time that was a requirement. With me using RTM that isn’t an issue anymore. I could have used my existing hosting provider and used simple IMAP mail like I did for years, but I grew attached to a nice web UI. The ability to have the same mail experience on any computer became very compelling, so going back to simple IMAP mail wasn’t going to cut it.
Last week I signed up for a business account with 01.com (biz account offers me more features over the personal one I previously tried). I have already moved the majority of my mail from Google Apps over to Zimbra. The moving of mail was slow since I was just coping messages between the two services using IMAP. Getting my contacts and calendar into Zimbra was easy with the import functionality as well as the iSync connector. I am having issues sync’ing my calendar back with my Mac, but everything syncs up perfectly with my iPhone. If I realized Zimbra would work so well syncing with the iPhone I would never have renewed .mac (mobileme). I would have been better served just using sugarsync and Zimbra, but I didn’t know about sugarsync in July. I know for next year not to renew mobileme!
Now all I need to do is sort out a few minor glitches with my Zimbra experience and I will be happy to stop using Google Apps.
Technorati Tags: 01.com, email, gmail, google apps, IMAP, mobileme, iPhone 3G, sugarsync, zimbra