My Tumi book-bag ripped today. The strap ripped right off the bag as i was walking out of my office on my way home. My quick reaction caught on the bag before it fell into the street. I am not so happy about that since the bag was not so cheap and it is only a little over a year old. I need to bring it in to be repaired. According to the Tumi website the type of problem I am having is covered under warrantee.