Today was a momentous day. We finally received power supplies for 2 Cisco VOIP phones. With 1 entry into our DHCP scope we turned the phone on and it saw the Cisco Call Manager. Call Manager is like a PBX or phone switch. Within 2 minutes we were making calls to my cell phone to test. It worked great. The only minor issues we have are making calls to different extensions on the same phone system. Small routing issue that we are working through.
The next step is to be able to use our call center software in NYC connecting to the servers in Kingston. We are having some minor issues with that, but we are slowly working through them. If that works we will be able to take calls in two facilities using one phone system. This is big if we have capacity issues in our new space down the road.
I now have a cisco phone at my desk in NYC. I hope to fix all the problems this week. I am very excited about getting this working.