Tuesday I had to deal with problems while I was 2000+ miles and 3 time zones away. First we are having lingering issues with a mail server. No one can log into it locally but the email services are running. so for now we are in a wait and see state with it. we are making sure we have good backups of everything on the box before we mess with it more. Also Kai and I being away isn’t helping.
A reporting function of Zeacom failed again. The only solution is to reboot the system. This is what the brain trust at Zeacom support tells us. Rebooting that system is not without its own risks. Kai and I are the only ones who have rebooted it before. Brian will do it tonight, but it will be his first time. He has seen Kai do it so hopefully we have no issues.
We also had performance issues with Jabber and some other minor crap. I had to juggle this, Dan complaining of site performance issues and 4 lectures. it was a busy day. The problem with the site performance issues is we see nothing wrong on our end. Dan is just frustrated. Not sure what else we can do (from my end) right now. it is not like the local director is acting up again (thank goodness), that I can make a change and magically it is all better. that is what he is hoping for.