We had a demo of some really cool problem resolution software today. It can watch what goes on throughout all the servers and clients and correlates a problem for you. It does way more than that, but it is a difficult concept to write about. I am sold, but we need to evaluate it a bit more before we can make a decision.
Work was normal otherwise. Well normal except for the circuit failure we had in our call center computer room Thursday and again this morning. I don’t know who is stupid enough to close the door on a computer room that feels like it is 110 degrees inside while a fan is at the door blowing hot air out of it? Long story. We had some HVAC issues that caused other power related issues. The power issues caused some problems on thursday with our IPCC system. It was resolved by a reboot, but it was fun for a bit while we troubleshooted the issue. Otherwise I have been able to catch up on the backlog of issues this week since my boss was out sick.