Number Tramsfer Day 3

So I am still waiting for my AT&T number to move to T-Mobile. T-Mobile says AT&T has an issue. AT&T says my account looks fine. I am back on the phone with T-Mobile trying to sort this out. I knew the process would take time, but this is starting to be not funny. I am 6 or 7 calls into this process and I have no end in sight. The crazy thing is I understand what they are trying to do. Forget someone who has no clue. they would be waiting forever for this to happen. I am being told to call back tomorrow, and have the rep get AT&T on the phone to fix the issue at the same time with me on the phone.

So far today I have had a good rep, and a really bad one. FYI, when dealing with people on the phone always get there names. T-Mobile is good since they give out their rep id so if you have a problem you know who you spoke to before.

This entry was written while listening to Crutch from the album “Mad Season” by Matchbox 20

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