Today we are trying out a new support schedule for the Kingston Call Center. We are going to have a support guy onsite from when they open at 8AM to 8PM. Hopefully it will help in keeping things running normally. The change has been a long time coming but we finally have the people in place to do it. The next step is full coverage, but that may be a way’s off since you need more than 2 shifts to cover 16 hours a day, 7 days a week.
Life, Kids, Technology & that move to another continent