If you want to get good assistance at a Best Buy when buying something, follow these steps. Take a bunch of your friends with you. take pads and pens with you. Write down stuff while one of you looks at the back of TV’s and stuff. A training class of our Customer service reps went to the nearby bestbuy on a “field trip” today and did that. They had like 5 guys trying to help them. The supervisor who went said the guy was totally nervous about helping them. They think that they were mistaken for Best Buy corporate guys. Its worth a try if you are looking for some big ticket item and need help:)
The above steps will most likely work at any electronics retailer.