Build Out

Our build out of our new downstairs space in our call center is progressing. I got the ok (or the if it was budgeted go buy it and don’t ask about it) to get supplies for the new space. We need new WIFI points, printers, etc. Phones and computers are already on the way.

The last major purchase is the UPS for our downstairs computer room. It does not have to be as big as the one we are deploying upstairs since all it has to support is a switch. Granted it is a huge mother f–king switch, but still.

Other work going on is a reboot of half of our smart jacks tonight. No idea why, but one of the LEC’s (Local Exchange Carrier for those who have no clue what I am saying) we use needs to upgrade some stuff so they need to reboot the smartjacks. Until they called I had no idea you could or would do that at all.

VOIP Rocks

I haven’t said anything nice about Broadvoice recently. It still rocks. It’s $10 a month unlimited in state calls plan is the only reason why I have a home phone. It is only $1.50 in tax, vs $9 in tax for the $8 dial tone service Verizon offers. And that gives me just dial tone. My $10 gets me tons of crap. The only issue with the service is the customer service. it takes forever to get someone on the phone. They are growing so I will cut them some slack for now. Thankfully I only needed to call when I had to make changes to my account. No problems so far. Lets hope it stays that way. Why Vonage can’t or wont offer some of the services Broadvoice does I don’t know. Hey vonage you would have gotten my biz if you had more than 1 phone you can simultaneous ring on, and if I could use any VOIP phone, and not just your adapter. My Cisco 7940 rocks! Can you get the weather report off your home phone? Do you want to?

Other cool VOIP products I am playing with now is Skype. Just being able to make phone calls from a pocket PC got me interested. I have the free service setup, but I have not had a chance to use it. Gus and others rave about it. I am traveling on thursday and will give it a try then. Added bonus, Skype works on the Mac or Linux!