Over a year ago I saw a few articles about Mozilla.org.. Then I saw Gus using it, and all he could do was rave about it. I gave it a try, and I haven’t looked back since. I now use it on my Mac’s, PC’s and any Linux machine I use. Switching is like switching to a Mac from a PC. You always see everyone else using Internet Explorer and I try to convert them. Being the software and hardware standards maker at my company also allowed me to attempt to push it out to everyone.
When we built out our new Call Center, I put in the computer image a setup for Mozilla. No one really used it, but I wanted it there. A few months ago we had an issue with I.E. for a day and we got some people to try it out. Guess what, they liked it. That fateful day also got me to develop a way to push out favorates to our Rep’s. That was the final technical reason for not using Mozilla.
Kai then began a campaign, some would say religous crusade to get people to addopt Mozilla. He touted the huge memory advantage of using tabbed browsing, and how cool pop up blocker was, etc. People slowly started to see what we were saying for a year, that Mozilla is good.
Now we have well over half of our call center using the software. That number is increasing every week, since we are also encourperating its use in the training sessions for all new hires.
The only down side was I never realized how many people were using the software. Our developers never wrote our internal application to run on Mozilla. For a year I used it and it worked fine, but last week we had a new release go out that caused issues with Mozilla. The problem is all sorted out now, and all our dev guy’s know to write code to work with it.
I am happy that I was able to get such so many people to addopt using Mozilla. Maybe they will start using it at home also? You never know. Thanks to Kai, Brian, Keith, & Gus for their parts in getting the system out their over the past year and change. Thanks to Nelson for being my first Beta Tester (as always).