Work this week has been challenging. I got nothing I planned on doing yesterday completed. I was busy fixing other issue that crept up. Kai from our Kingston office was down for a meeting and also to just work for a day out of NY. He never did that before so we wanted to bring him down.
We are in the midst of several major projects. Remote recording of voice calls, creating a beta test for remote agents, move a mail server, upgrade NYC’s domain controllers, evaluate SMS, build a new service domain, and oh yeah we had 4 people get hired in the past week. My team is just a bit busy. Don’t get me wrong, busy is good. Overwhelmed is not. We are currently busy but quickly moving to overwhelmed. Hopefully we can get everything done without a problem.