I did my 2 days in Kingston this week. I am on the train (Amtrak) heading home. Got allot done, and still more to do. We just brought up 10 computers from our NYC call center and are setting them up in Kingston. We now have over 32 stations setup with 10 more for training. We are well on our way to 48, the target for phase 1 of our build out. Then we move up to 85 stations soon after that.
I also just got a new help-desk person in Kingston. Kai started monday for us. He was originally hired as a call center supervisor but he had IT background and we liked him so we transfered him over. Sorry dave. the call center’s loss is our gain.
I will be in NYC the rest of the week, and Keith will be in Kingston Wed, & Thursday. I want all the building out to be done so we don’t have to spend so much time up there. It takes time to transfer the knowledge we have to the new people at the same time as we are deploying so much gear.
We just got 30 new phones. We need to program them. We also had 8 new people start Monday. It is busy, and I wouldn’t have it any other way. Of course a break now and then would be nice!