Zimbra

Google Apps Premium

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On several occasions I have blogged about Zimbra. In June I decided to switch back to Google apps. For about a month or so I had been playing with both Zimbra and Google apps. What’s funny is I was relatively happy with Zimbra, but when I was playing with android phones I started looking again at Google apps. It seems like nowadays Google apps is universally accessible on multiple operating systems and phone platforms. Zimbra does use Microsoft’s exchange sync but do not as universally compatible as Google apps. The biggest drawback was the limitations on android phones. Even though I ended up not keeping an android phone I actually like the flexibility that Google apps gave me. When I first started using Zimbra I actually A copy of mail both on my Gmail and on my Zimbra account. Recently I have been less concerned about downtime with anyone provider, so that redundancy seemed like overkill.

What I ended up doing was I stopped using Zimbra and started using the free Google apps. Once I got the IOS 4.0 upgrade for my iPhone however I was compelled to purchase the paid version. There was a quirk with each change sync settings and IOS 4.0 that was fixed with the premium version. I tried the 15 day free account and liked it. I ended up canceling my Zimbra account and and now I am only using Google apps. Feature wise I can’t complain about Zimbra. Overall the two products were similar. I do however like the UI of Google apps. Recent integration of Google voice to my Google apps for domains also affirms my choice was the right one for me at the time. The

So far I’ve been happy with my choice for the past few months. I know every year or two I reassess the situation. I did that about two years ago when I switched from Google Apps to Zimbra, any year or so before that when I moved on to Google apps from another mail provider. Let’s hope I am satisfied with what I have now for a few years. Of course if Google doesn’t continue to innovate I’m open to other options.

Google Apps vs Zimbra

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Way back in October of 2008 I started using Zimbra (Hosted by 01.com) instead of Google Apps.  At the time the reasons were based mainly about security and the lack of good syncing from Google Apps to my iPhone.  I also recall the less than stellar Contact management on Google Apps.

Whats different?  We first the Contact management on Google Apps/Gmail is much improved.  I think it is pretty close to being on par with Zimbra, or enough to be really usable.  Secondly they offer Exchange like sync to any devices such as my iPhone.  With those two problems solved plus the fact that Google Apps always was a better email system I was very tempted to switch.

Another driving factor for me was I wanted to try the Nexus One (see previous posts) and having a Google Apps or Gmail account would make Android work so much better.  That was probably the tipping point for the switch even though I wasn’t sure if I would continue with Android.  Google Apps since it now uses Exchange sync works with many devices including both Android and iPhone.

Is there still a security issue with Google Apps, perceived or otherwise?  The short answer is maybe.  I think they will be good enough if I pay for the Premium account.

For years I have paid for mail forwarding services from Dyndns.org.  I love it, but it is not cheap.  It costs almost as much as a full year for 1 mailbox on Google Apps Premium.  What I would do is route mail to my Zimbra account and to my free Gmail account so I had my mail basically in two places in case I lost any one provider.  It was a bit over kill I know, but I got burned before with a regular email provider.  So on top of my mail routing service I also was/am paying for Zimbra.  2gig’s of storage and iphone syncing is about $65.  If I just bite the bullet and go with one host only (google apps) I can save almost $100 if I go for the free services.  If I want to pay for better SLA and more space, etc I am saving 50% or $50.

Any cloud service has some security risks.  I may be a bit paranoid about the whole google has my stuff issues I have so I started using Google Apps again.  I first tried using it with my old Scott.ac domain and used Dyndns to route my main domain to it.  I found that I really don’t think I want to continue to using the mail routing service after it expires so I setup another Google Apps account for my main domain.

I spent the past half a week uploading all my mail archives to the new account.  The vast majority of my stuff is up there now and labeled and is all perfect.

It is now the first time in years that I have turned off the mail forwarding and have all my mail going to only one place.  I did that as a test to see if I will be happy with this setup once the mail routing service expires.  So far, so good.  Knock on wood.  If I am happy in 3 months than I am now I may actually buy the Premium service.

My Barely A Week With The Nexus One

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Back in December I tried T-Mobile and the G1 out as a possible alternative for my iPhone.  The idea was that T-Mobile’s no contract plans might work out for me and if I liked the Android OS enough I would get a newer Android phone to replace my iPhone 3GS.  That experiment ended badly due to the G1 being no where near the iPhone and T-Mobile service sucking as bad or worse than AT&T did where I use it.

I have been eying the Nexus One for a little while since they offer an AT&T version of it.  It is the latest in Android phones and it has some advantages over the iPhone in hardware.  That and it used the same network my iPhone did I was curious to see if I could make the switch to the Nexus One and Android.  I keep saying the iPhone is the best phone I ever had but I would love to get rid of it so I figured I would give it a try.

I bought the Nexus One off of Google’s site.  It arrived the next day.  I give them props for that.  Unlike the G1, the Nexus One hardware was very nice.  Call quality was great, the screen was amazing and sharp.

I will cover in another post my switch from Zimbra (hosted at 01.com) to Google Apps.  I had to make this switch for this test to really work well, but I had been pondering this switch independently of the phone test for a while also.  The point is with a Gmail/Google Apps account setup the process of setting up my contacts, mail, and calendar on the new phone was totally painless.  The fact that Google Voice only works with an associated Gmail account and not Google Apps is a down side, but I survived.

I was all set to jump into the Android OS.  My original plan was to force myself to switch and use the Nexus One for a month.  By that point I will have either wanted to stick with it, or the new rumored iPhone would be out and or announced.  In reality I got only a few days (and not even using the phone for full days) before I threw in the towel.

On the plus side most of the apps I used on my iPhone had equivalent apps on Android.  I would say the vast majority of the apps I used had some sort of replacement on the Android.  The caveat to that is most of them were the Android versions were no where near as good as the iPhone versions.  They either were functionally inferior or just visually looked bad.  The option of more types of apps still had me interested.  Like the ability to have a caller ID app run all the time, or a location based profile app run all the time both were great ideas and reasons why I wanted an Android for multi tasking.  But those advantages were short lived when most of the apps I was used to using weren’t as good.  I have read others talk about this on Android and I can’t understand how reviewers can say Android will beat iPhone until this is fixed.

One major downside that may have pushed me over the edge in not wanting to use this phone was its music player.  I bought a cheap app to sync my itunes playlists to the phone so i was happy about that, but there was no easy way to use the music player when the phone was locked.  With the iPhone when the phone is locked you only have to double tap the round button and you get music controls.  That is huge! If i wanted to get to the same controls on the Android phone when it was locked I had to hit the power button, swipe my finger to unlock and then either have a music widget on my home screen or swipe over to another home screen with the music widget on it.  That just bothered me to no end.  Then I realized the Android OS doesn’t come with a video player.  Really?  And this is supposed to be a nice easily replacement for every day consumers?

The final straw for me was when I was editing an email and I couldn’t use my finder to highlight or move the cursor.  I can with the iPhone (well you have to with the iphone since that is the only input), but with the Nexus One you need to use the trackball.  Why?  I don’t want to use a trackball.  I don’t for anything else, but you kinda have to with this function.  Little things like that bothered me with this phone.  I have read that people say Android is not as “polished” as the iPhone.  They are right.  It isn’t.  I am a savy technical person (or I like to think so) and this stuff bothered me, so not sure what the average consumer would think.  I know several friends who are average consumers who love their Android phones.  My friend Dave just got a new Incredible.  I just don’t get how they are happy, but then again they haven’t used an iPhone.  I chalk it up to each person has their own tastes.

On the flip side Google Voice was fantastic on the Nexus One.  If anything that was one of the main reasons why I tried this experiment.  This plus couldn’t make up for all the short comings.

Lastly the fact that shopping for apps is only possible on the phone was a problem for me.  It worked out ok, but I like to browse on the computer and then send stuff to my iPhone.  Minor issue but still why can’t there be some sort of over the air sync?

In the end I got a few days out of the phone.  I am not worried.  It is in mind condition and will go up onto ebay in a few days.  Android may be popular and someone will be very happy with this phone, but I am happy drinking the cool aid and I am sticking with my iPhone 3GS.  Well until Apple announces something new this month!

Google To Zimbra Update

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So far I am liking Zimbra, but I do have a few features that I miss from Google Apps. I miss the ability to search and apply tags to everything that is already in my account. Zimbra cannot do that, but version 6 should be able to fix that. I miss the linking of messages to one thread in Google, but on the other hand I don't miss it sometimes. That was a controversial function for me.

I miss the extra drive space. My current Zimbra account only gives me 2 gigs. When I am done uploading all my mail I will need closer to 4gig, and Google apps gave me around 7. I knew this going into the Zimbra, but more space would be nice!

I am liking the syncing to my iPhone. The only quirk is that the photo caller id pictures I have on my Mac address book won't sync with the iPhone anymore but they will sync with the Zimbra server. Weird. I am also having issues with getting the calendar on my mac to sync with Zimbra. I was able to do a one way import to the server but getting it back down to my iCal has been a problem. It hasn't bothered me yet since I don't really use iCal as much as I used to now that my work world lives in Exchange.

I have had a few other odd issues with mail not replicating to Outlook using the Zimbra plug in, but I haven't gone crazy over it yet. Overall Google Apps was a good solid web app, so change is difficult. That being said I am happier that I have a bit more control over my most sensitive data. Sorry Google, I love you in many ways but I am still a bit skeptical about your privacy and data retention policies. And in a nutshell that is the final reason I moved to Zimbra. I still use my Gmail account as a backup, but I haven't logged into my Google Apps account all week.

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Free Google Apps, to Paid Zimbra!

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My brother in law reminded me that he lost everything in his Gmail inbox a few months ago. He can’t recall how that happened, and there is no way to get the data back. Knowing him, I don’t think he did something to delete it. This story on top of several people I have spoken to about percieved issues with Googles privacy policy has got me wondering if I should be relying on Google Apps for my mail. To be truthful I was originally a skeptic of Gmail but I have been using Google Apps for about a year with no major issues. That being said hearing horror stories about lack of support or loss of mail (or loss of access to mail), hijacking of accounts, etc got me thinking. I am willing to pay for rock solid service from a mail provider, but even paying for Google Apps doesn’t (in my eyes) solve the security and privacy issues with Googles terms of service.

All these concerns got to seriously look at using Zimbra again. Earlier this year I had tried out 01.com‘s personal Zimbra hosting but ended up sticking to Google Apps. What has changed? The iPhone for one. The need in my opinion to have my contacts synced with my mail system. The fact that I have an iPhone so I switched to Remember The Milk for task management. One major reason I didn’t keep using Zimbra was it didn’t sync tasks to the Mac and at the time that was a requirement. With me using RTM that isn’t an issue anymore. I could have used my existing hosting provider and used simple IMAP mail like I did for years, but I grew attached to a nice web UI. The ability to have the same mail experience on any computer became very compelling, so going back to simple IMAP mail wasn’t going to cut it.

Last week I signed up for a business account with 01.com (biz account offers me more features over the personal one I previously tried). I have already moved the majority of my mail from Google Apps over to Zimbra. The moving of mail was slow since I was just coping messages between the two services using IMAP. Getting my contacts and calendar into Zimbra was easy with the import functionality as well as the iSync connector. I am having issues sync’ing my calendar back with my Mac, but everything syncs up perfectly with my iPhone. If I realized Zimbra would work so well syncing with the iPhone I would never have renewed .mac (mobileme). I would have been better served just using sugarsync and Zimbra, but I didn’t know about sugarsync in July. I know for next year not to renew mobileme!

Now all I need to do is sort out a few minor glitches with my Zimbra experience and I will be happy to stop using Google Apps.

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