T-Mobile

AT&T Has To Go

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I tried. I really tried. I gave AT&T some time. I even gave them a second chance by using them again this week. Once again they have failed me. Today GPRS was up and down all day. And phone quality in my apartment sucked even when I had 4 bars of signal. I am a friggin stock holder of AT&T Wireless. Now I know why my stock is doing so bad. This company has some major issues.

I am on hold now with T-Mobile to transfer my coveted AT&T wireless phone number over to my working T-Mobile account.

Well that didn’t work. The person I spoke to said I had to goto the store for them to transfer my old number to an existing T-Mobile account. that goes against everything I heard yesterday. I am about to call back and see if I get another answer. the trick with dealing with customer service reps is call a few times and see if you get the answer you want. it actually works allot of the time. I will return the Treo 600 and wait for T-Mobile to come out with it. What good is the device if it cannot connect to get data anyway?

I know I have been preoccupied with this problem but it is an issue I have wanted to resolve for years and now that I am so close to fixing it I am getting roadblocks everywhere I turn.

Have I mentioned I dislike all telecomm companies???

This entry was written while listening to Satellite from the album “Under the table and dreaming” by Dave Matthews Band

Finally The Day Is Here

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So number portability day is here. Now that it is over, the day didn’t exactly end up the way I wanted it to. I tried to change my number from AT&T to T-Mobile like I had planned on. After an hour at the T-Mobile store with no end in sight, I bailed and went to work. Gus wanted to goto the AT&T store to check out if they had the Treo in stock. I figured they wouldn’t so I went along for the walk. Turns out they did have them. At first neither of us were going to pay the high price of the phone, but then he broke down and got one. I then played with his and broke down and got one. The only problem is that AT&T is having huge system problems right now so I cannot get my new price plan working. It is now 12 hours later and their system is still down. If I cannot get the changes done by tomorrow after work, I am returning the phone and switching to T-Mobile like I originally said I would.

The Treo 600 is awesome though. Speaker phone rocks. It feels good to talk on. It sounds good. Now I have to get AT&T to get their act together.

Cell Number Portability Tomorrow

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After years of waiting, Cell Phone number portability will happen (or so they say) tomorrow. “Experts” say to be warry of making changes tomorrow or for the first month or so. They say that the kinks are not out of the transfer system. I have waited too long and my patience is gone, so knowing the risks I will go tomorrow morning and transfer the number I like away from AT&T Wireless’s poor service T-Mobile who has given me decent service recently. The news articles I have read say up to 25% of all requests made to transfer numbers in the first week will fail. Since I am not currently using the number I am transfering, I can take that risk. I will know in 24 hours if it worked.

Treo 600 Update

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Just my luck that it is availible from everyone (Cingular, Sprint, AT&T) except the carrier I want (T-Mobile). AT&T just announced it friday. I am not happy. The good news is even after waiting for over a month since it has been released I still want to get it whenever I can. Not sure if Gus can resist buying the AT&T version of the Treo 600. He still won’t leave AT&T even after he has huge issues with their service.

Treo 600 GSM

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Handspring finally announced the GSM version of the Treo 600. that is the good news. the bad news is that it won’t be actually shipping until November 17. The really bad news is that they are only selling it for Cingular right now. I use T-Mobile and I actually don’t want to switch. I am planning on switching my “good” phone number to T-Mobile on November 24 when number portability becomes available.

Until T-Mobile releases the 600 or until something else comes along I will stick with my Treo 270. I am finding I am using it allot more than I used to. Stuff falls into and out of favor with me all the time. this time last year I was looking to sell the dam Treo.

Treo 600 Rumors

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The rumor is that it will come out tomorrow 10-27. You know what they say about rumors? Well do you? I think it is a toss up between no one has a clue and rumors tend to be accurate. We will see tomorrow morning.

On a good note is that T-Mobile has announced cell phone number portability agreements in preparation for Nov 24th’ FCC deadline. That is good news for me since that is who I use as my primary mobile carrier. I have an AT&T cell number that I love, but cannot stand there service so I will change the number to T-Mobile at the first opportunity.

This entry was written while listening to Life, In A Nutshell by Barenaked Ladies

Treo 600

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The Treo 600 is out for Sprint. My dad still say’s he is happy with his choice of the older Treo 300. I await the 600 being availible for T-Mobile. Rumor has it that will be on the 13’th or sometime next week. Not sure if that is rumor or if it is true. Either way I will get it as soon as it comes out.

My Treo Is Dead, Say Hello To Treo # 4

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My Treo 270 died from unknown causes friday night. It just wouldn’t get a network signal every again. I called T-Mobile and after 90 minutes speaking to 7 different people I finally got a new on shipping to me. I love those Treo’s, but this problem reminds me that my original one worked for not even 2 days before it died on me. I got a replacement after a week that time. This time it should take 2 – 3 days. So counting me selling my second one, I will be on my 4th Treo when the new one arrives. It should last about 1 – 2 months and then I will get the new Treo 600’s when they come out.

Also DOA this week is my blackberry pager. It finally stopped working completely. It went from bad lcd screen, to rebooting when sending messages, to rebooting every 5 minutes. Skytel claims that they can fix the reboot problem, but not the lcd issue. if I cannot read the email, I have no reason for the pager. The problem is that blackberry or RIM the makers of blackberry’s just stopped selling the 850’s, the little pager size units everyone has. they are focusing on the bigger PDA style devices. I am not happy because I want a pager like device. My hardware rep has a lead on something for me, if not I am hitting ebay for a used skytel blackberry.

My Personal Phone Dillema

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It survived a month. I still have (and like) the Treo 270. I totally think having the unlimited data account that actually works in allot of places makes this device good, versus just using it as a cell phone. To tell you the truth I almost never use it as a cell phone. I do when my Verizon phone runs out of batteries or if I have to call a number I don’t have in my Verizon phone’s limited speed dial. other than that I don’t use it that much. I just forward my T-Mobile calls to my Verizon number.

That brings me to another problem I am having. I am too connected. Gus mentioned that I have too many numbers to remember. It is true. I have my primary cell phone. That is Verizon right now. I also have my old AT&T number that I don’t use, but can’t cancel it because the contract is up in December. I then have the T-Mobile number that I use for data. I also have my NYC work number and now I have a Kingston work number. I have trouble routing calls places. Right now I have a message in NYC telling people I am out of the office. My T-Mobile phone is sending call’s to my Verizon phone. And the Kingston voice mail is telling people they can press 1 or 2 and get me at other numbers. I don’t have a solution though. T-Mobile kicks but on the wireless internet so I keep them. Verizon has the best cell coverage, so I keep them. And I need my work numbers. Now in december if/when cell phone number portability happens I will cancel my AT&T contract and take that number and move it to T-Mobile so I can keep the good number. I need to see how I can pull that off.

On top of all that, I have a blackberry pager from work. I hope one day for the Treo to work well enough that I can get rid of the blackberry. I will see what the new Treo 600 can do.

TREO IS BETTER THAN I REMEMBER IT

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I got my new Handspring Treo 270 from T-Mobile on monday. I got rid of my old one in March mainly because of poor data services by T-Mobile (why have a data phone with crappy service). Well I took the phone with me to our new site in Kingston Tuesday and today. Tuesday was weird because T-Mobile was turning on a new tower on top of the facility we are in. But after it was up I had great signal. Today I had great service most of the train ride up and all around town. I relied on it for getting my mail for work. It went out every 15 minutes and grabbed it for me. It alerted me when they come in. I wish the alarm was louder but I can deal. It is as big as I remember it, and the screan is no where as good as the HP Pocket PC I have used since the Treo, but it is still a good device. I think it will hold me over until the new smaller Treo 600 comes out this fall.

One down side is that I went through a battery in almost a day. the data access drains it allot. Thankfully I have a USB cable that plugs into my laptop and will sync and charge the Treo!