Smart Phones

Blackberry Pearl

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After being fed up with issues on my Treo 680 I went out and bought a Blackberry Pearl. This was an impulse buy, since it is a short term solution until work upgrades my Blackberry for me. Until then I am using the Pearl. My first impression is that this phone is small. It is the size of a regular phone. It fits in my pocket. That is nice. The call quality is good, and the screen is nice and bright and sharp. I am still getting used to the keyboard, so the jury is still out on it.

In the long term I will use the Pearl for my work email, and maybe get a larger screen PDA phone for my personal mobile. I know, why have two? Well I can’t port my personal number to my work account, and I don’t want to give up my personal mobile number. I really like it, and everyone knows it. Right now I have been forwarding my call from one phone to the other so I can keep one phone in my bag and not have to carry it all the time. But as good as the Pearl seems, it doesn’t do tasks very well. I like the Windows Mobile or Palm for that so I might get some other device. I just know the 680 is not that device. It crashes and is too dam slow just too often. I am eyeing the Apple iPhone, or the Windows Mobile 6 Treo with the newly announced Blackberry emulation software running on it that might come out this fall. I guess I am always on the hunt for the perfect PDA/Phone. So close, but not there yet!

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I am Not Addicted to my Blackberry

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The odds were against me. Heck I even thought I would be, but I survived the Blackberry outage with not issues. I actually didn’t know there was a problem with our Blackberry mail until about 2:30PM on Wednesday, and even then I didn’t ask about it until about 5:30PM EST. That timeline does sound weird to me since everyone said the Blackberry system was down Tuesday night and back on Wednesday but many of us at work were down most of Wednesday afternoon.

In any event I am officially (in my opinion) not addicted to the device. The jury is still out about the internet in general though!

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H700

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I got a new bluetooth headset this week. I bought a Motorola H700. It is great for one simple feature that I cannot understand why others don’t include. When the boom is closed and a phone rings, I can answer it normally like I would without a headset, or I can open the boom to answer the call. When the boom mic is opened, I can answer calls by tapping the button on the side of the headset or on the phone and the call goes to my headset.

With other headsets, when they are on the call always goes to the headset. I like everyone else sometimes forgets that I have the headset turned on or don’t want to use it for that particular call but I have to fumble around since the call is already going to the headset. It is annoying.

Now all I have to do is stop my Treo 680 from crashing all the time and I would be happy with my mobile phone setup.

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To Love & Hate a Treo

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I have had a had a Treo phone since the Treo 270 came out for T-Mobile several years ago. Since then I have gone through several 270’s on and off for almost 2 years, then used a Treo 600 with T-Mobile for around a year. After that I upgraded to the 650, and then switched to a Verizon Treo 700P. I recently switched to the Cingular Treo 680. It is obvious by the number of devices I have had that I like the Treo. I like it because it is the best smart phone around. That doesn’t mean however that it is perfect. It is far from perfect. No one has made a better smart phone yet, but the Treo has huge issues. On some days I am ready to throw out my 680. It just freezes for no reason in any application. Then it starts up again and the UI goes somewhere I don’t want it to go since I was busy continuing to move the nav buttons around or type when it freezes. So annoying. The 680 also has a habit of just rebooting once a day or so. The 700P was allot better at not crashing or randomly rebooting, but the 650 did it almost every day.

Sometimes I don’t know why I put up with it? Then I remember the cool things I can do with it such as distinctive ringtones, wireless email, call recordings, etc. I just wish something came out that was stable, and consistently worked. As good as the 680 is, it isn’t that product yet. I got so frustrated recently that I thought that maybe the Windows Mobile 750 would be better. Then I came to my senses.

For now I will suffer live with what I have, but I am always keeping my eye on any device that will improve the situation. I am beginning to think nothing will come out since I have stuck with the Treo line for years. Maybe if I get a Blackberry at the new job I will just use that? it has allot less apps and functionality but my old Blackberry’s never crashed…

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Back to GSM

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After a false start earlier this year with Cingular I finally made the switch and went back to GSM. I picked Cingular over T-Mobile because of higher speed data network and a better selection of phones. I still don’t like some of the business practices of Cingular but high speed data is high speed data. I went with the new Treo 680 with the Palm OS. My switch also means I decoupled my account with my companies corporate account. It worked out since we needed to give someone a data plan that didn’t have it already anyway.

I love the 680 but I have two issues. First is the fact that it is very sluggish sometimes with its input. Not all the time, but enough to be a pain. jayson said that his Treo 700p did the same thing but my 700p never did. The other issue is with poor battery life. It is not as good as the 700. I ordered a spare battery that should help, but I would like to make it a day without switching batteries.

Another good thing about GSM is that for $30 I took my locked Cingular Treo and had it unlocked. Not bad since the unlocked model costs $400, and Cingular only charges $199 (after rebate).

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The Evil Empire Is Evil, But Has Good Signal

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After an issue with really poor signal at our new office while setting up some gear we have decided to ditch our Nextell’s. I like the direct connect, but having the phones work and recieving email all the time on the Blackberry’s are more important than having a cool feature. So we took the plunge and got Verizon Wireless phones. I personally don’t like the heavy handed tacktics they use to keep customers (2 year deals, and limited time frames to upgrade phones) but their service is still probibly the best in NYC. I finally ported my number from my personal T-Mobile line over and now am very happy with my new Treo 700P on the EVDO data service.

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Drinks With Friends

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Gretchen came into the city today and Jayson and I had lunch with her, her cousin, and her cousin’s friend. We went to Old Town. It was good as usual. Dealt with the usual busy stuff at work, and then I got an IM from John wanting to know if I wanted drinks after work. I didn’t have much going on so I said why not. Jayson was out at the Nextel store getting some new Blackberry’s for work but wanted to go also. Man we should not have waited for him. It took him forever, then he needed to go get Gretchen a new phone at Cingular so that took a while also. John and I ended up waiting for them for like an hour.

We finally hit a nearby bar restaurant we like. I didn’t drink much and had some appetizers. John wanted me to go play poker with him but I had an early meeting on Tuesday so I passed.

As a side note Jay got a new Blackberry 7100, and a new guy got one also. We handed down Jayson’s old 7520 to someone who destroyed their old one. I like the size of the smaller 7100’s, and I know it is easy to learn the keypad setup, but I just can’t bring myself to get one. My 7520 is big, but I am sticking with it for now.

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Or Not To Join!

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My tryout trip with Cingular and my HP iPaq phone didn’t go so well for Cingular and the phone. First I should say the phone didn’t even get really used on the trip. By the time I was ready for the trip I had decided that the Windows Mobile phone software was too clunky to use all the time, and that the iPaq was nice as a PDA but was too big to use as a phone. Having it reboot 3 times while I was trying to sync it with my Mac didn’t help it.

With the Windows Mobile woes I figured I might as well try out the Cingular SIM in my Treo and see if the service was better and if the “high speed” data was worth the extra money. In NYC the signal seemed fine for singular. It even worked on the tracks in Penn Station. At my companies upstate office however where I had great service with T-Mobile I had 1 bar or no service with Cingular.

The data plan worked fine with no configuration necessary. But it wasn’t noticeably faster than my T-Mobile data plan that was half the price. Wanting to test that I used my Treo as a DUN modem and connected to the internet on my Powerbook using both Cingular and T-Mobile. The Treo 650 supports Cingular’s EDGE network and should have given me performance somewhere in the 100k range. I ran the CNET speed test and got a response of 26k. I tried my T-Mobile SIM on the same phone and got performance of around 60k +. That was what I expected with T-Mobiles GPRS system. That was the final decision to get out of my Cingular trial. The bad signal at my office was almost a death kneel, but paying double for a data plan that was slower was the final straw.

I will give Cingular credit. They are true to their 30 day money back policy for the service and phone. I had no problems returning the device and canceling the service. I say that before I get the bill for usage I had, but I think everything should be ok. If they improve the data speeds and service in the area I travel to I would look at them again, but for now I am fine with T-Mobile.

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Join An Evil Empire?

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I have pondered switching mobile carriers for a while. I have always ended up staying with T-Mobile. I have had them for almost 4 years and all in all they have been ok. But besides being cheap, and offering GSM they don’t have that much going for them. Well except nice customer service. That is a plus but for the once a year I call is it worth all the other trade offs? They offer the worst phones. Their high speed data plans may be cheap but they are really slow.

I have been eying the HP iPaq 6515 Windows Mobile phone for a while. Cingular offers it. It has a nice size screen and a keyboard. It is larger than my Treo 650 but the larger screen is REALLY nice. I saw it in the store today on my day off of shopping. I was originally not going to switch but I was surprised to find they had the iPaq in stock (they didn’t several other times I went to the store trying to take a look at it). I was impressed with the screen size, and the fact that the whole unit was not much bigger than the Treo even thought it was wider.

To make a long story short I made an semi impulse buy and am on my way to switching mobile carriers to Cingular. Now I have 30 days to see if I like the phone and the service, but for now I am switching. I will pay almost double for the data plan I had, but I am also (in theory) more than doubling the speed of the wireless data. The plan I am moving to is almost identical to what I had. 900 minutes vs the 1000 that T-Mobile gave me for the same price. The advantage is that I get roll over minutes now. Some months I use allot of minutes but others I almost never use any, so now I can roll over unused minutes to the next month.

I am going on a trip tomorrow so I will give the phone and service a real trial. More news later.

Oh and as for the title of the post I think most large telecom companies are evil. I love them, and use them all the time, but when something goes wrong you are at there mercy. You are in a contract that you cannot get out of, they can be very evil. But at least it is an evil you know!

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Crackberry

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I finally got my replacement Blackberry yesterday. My old one was fried. It did a ton of quirky things. I finally had enough when it wouldn’t connect to any computer and I lost all my contacts out of it. This new one seems ok. I have all my contacts synced up and I can see caller ID now. I can get back to using it again. I was starting to go through withdrawal from not having it. That was interesting since there where weeks I didn’t use it or didn’t want to use it because I could use my Treo for allot of the same functions. But I always end up back with the crackberry since it really is the best thing for real time mobile email.

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