I finally got the Pro version of CallShield working on my Treo 600. Mantragroup makes this cool software call CallShield. I have mentioned it before. I can have distinctive rings on my Treo based off of groups in my address book. I can filter by number, area code, etc. I can also tell the software to go right to voice mail or hang up on someone based off of criteria like #, group, area code, etc. it is really cool.
My problem was that the lite version had a bug that would prevent me from using the distinctive ringer on my Treo 600. It kept rebooting when the ringer would go off. I went through 2 trials of their pro version of the software that worked before I was stuck. The support group was cool. they sent me a key to use the software for an extra week. Then a week goes by and the fix wasn’t in for the lite version. So I email them. Several days go by and they say, hey you have been cool send us your information and proof of purchase and we will upgrade you. I figure great, that was nice of them. I send them the information they require and another week goes by before I hear back from them. In total I bought the product on April 30, and I am finally getting it working without any demo’s today June 2. Not so good.
I do give them high marks for the software being really good. Also they didn’t give me a hard time about the upgrade. it just took a while to get responses back from them.
My bad experiences asside, Call Shield is my new killer app for the Treo 600 along side my Snappermail, & Verichat. This is why I have a smart phone.