Gus, Dan, and I took a road trip to kingston today to see a demo of some call monitoring software. it was really cool software. It can record calls our reps are on (we can do that with this package already), view screen shots of what the rep does on the call, and QA how they do and give them a rating. Nifty stuff.
I learned that Gus drives crazier than Dan. I also learned that when the NYC AC is working it is more comfortable in NYC than in Kingston. I survived the drive so I am happy. I am back home now. I was on the way out the door to meet up with people from work for a drink but I got a call stating that our dam reports website was not updating. I don’t know if anyone will be around by the time I get downtown.