The new office I have been working on for months is finally open. Well it is open for training at least. The first group of call center rep’s started today. We still don’t have all the phones working, the patch panel is not done, and I still don’t have a ghost image or security profiles for the users. On the other hand we had enough computers and people were able to train. In the end things are not perfect, but they are working. As we speak our tape system we took out of our NYC office is restoring applications that I could not move to the new network via my laptop.
Tomorrow I have our intergrator return to mount and finish testing on my call center software and my phone system. Things are working now, but the phone system is not mounted yet. Allmost all my data gear is mounted, and looks great. The only thing left is the patch panel. The rest of the work to be done is all virtual. Setting up users and security. I am in Kingston till tuesday evening then I am back to NYC. I need to spend some time in NYC doing other work besides this move. The move preocupies almost all my time recently. I need to spend more time in kingston, but just can’t be away. That is how I feel right now, that tons of things are getting overlooked because I am not in NYC. I will send Keith up on thursday and have him spend 2 days getting kingston in order while I clean up issues in NYC. Then next monday I am back to Kingston for our first queue move. This is when we really put the new system into production.
Today is looking like it was a record day for my company. We maxed out our 3 voice T-1’s with calls durring peak hours. We also look like we are going to make a sales record for today. This is most likely due to the black out, but it still is a record day. The new office doesn’t come fast enough.