Life, Kids, Technology & that move to another continent
MC and I went to the high line for the first time today. We walked around before meeting up with Aileen for dinner to celebrate her graduating. After dinner we took her to the high line for desert.
On my first two attempts back from London I was able to get Pims. One at a bar near the high line and on e at dinner. Too funny especially after Colin said it was tough to do in NY.
Back in December M and I started talking about vacation plans for the Spring. I mentioned how I read once that the hot springs in Iceland were supposed to be amazing. She found a travelzoo deal for a long weekend in Iceland in February and we did the numbers and it worked into our budget, so we booked it. We were both very excited.
We took a redeye from JFK to Iceland on Thursday the 4th. The flight was rough just because it was a redeye and I had to sit in the middle seat next to a rather large gentleman on the isle. I felt very claustrophobic but overall it could have been much worse than it turned out to be. M and I both were still a bit tired getting off the plane. The only thing odd about customs in Iceland was that we had to go through security and metal detectors again on arrival even though we did it in NYC. The only other time I had to do that was when i went from an airport that was so small they didn’t have security to go through so i was surprised by having to do it after going through security in NYC.
After getting our bags we grabbed a cab for the long ride to Reykjavik. It was about a 45 minute to an hour drive. It was snowing and it was still dark outside. We were staying at the Hilton and we were very thankful for the early arrival we had on our room. We got to the hotel and went to the room to take a nap. We slept like 3 hours and when we woke up the sun just rose, it was after 10AM.
We grabbed breakfast in the hotel and then hung out until our bus arrived to take us to the hot springs at Blue Lagoon.
The drive to the Blue Lagoon wasn’t too bad. It was around 30-40 minutes but we got to see the countryside in the daytime. It was very bleak and you couldn’t tell when the snow covered ground turned into the white sky. It was kind of awesome sight to see. We got a ton of photos on the bus trip.
The hot springs themselves was the highlight of the trip. M and I both were looking forward to it, and it didn’t dissapoint. Even the sign’s telling you were to wash was entertaining. We meet up after showering by the spring. It was freezing outside so we ran as fast as we could from the building to the spring. Getting into that water was one of the best feelings. What was funny is that after we took a break and came out of the water M confirmed her initial thoughts that we didn’t need to run out to the water at all. There was a part of the spring that was actually inside the building that there was a door at water level that you could go out so you are in the water and not outside and exposed when you go outside. When we were there it was snowing and freezing. My ears were freezing but overall i was super warm since we were in the water. It was an odd feeling. We lathered up with the silica mud like they say to do. it was fun. We lied around and swam around for a while and then lounged a bit before showering and heading off to the bus back to the hotel. Overall the hot spring was amazing once in a life time thing to do, and if we just did that it the vacation would have been worth it.
Back at the hotel we made reservations for dinner at a great sea food restaraunt in down town Reykjavik. The guide book suggested it and it was fantastic. Both of our meals were great. We tried to goto an Ice Bar, but the place was having issues with it so it was closed. Apparently the locals don’t think too highly of the bar since it is a touristy thing to do but we still thought it would have been fun to try.
On Saturday we took the shuttle bus to downtown Reykjavik and walked around. We went to several museums. Had coffee and lunch in some nice little shops. We walked around the downtown area and looked at a bunch of shops. It was a pretty packed day walking around Reykjavik. I will say that we probably went everywhere we wanted to in the city. We headed back to the hotel a bit early to rest up before our planned dinner reservations but M was not feeling very well so we ended up staying in Saturday night. I entertained myself with my iPad and the lobby wifi and grabbed dinner at the hotel bar.
Thankfully M was feeling better today but she was still under the weather, so I went to the hotel spa for some hot tub action before we left for the flight. Then it was the long cab ride back to the airport. We grabbed lunch at the airport, browsed the duty free and then just hung out till our flight home departed.
Reykjavik has a pretty nice modern airport. The flight home was thankfully uneventful. It was a short vacation but this Iceland trip was pretty spectacular even with M being sick Saturday night.
The trip home today was uneventful compared to yesterday. I didn’t wait for the shuttle buses that Jetblue was going to provide since I didn’t want to get stuck in a huge crowd so I grabbed a cab to the airport on my own dime. That choose was worth it. I got my ticket in 5 minutes, and was glad I got a head start on the customs line that was pretty long. We got out of the Bahamas without any other incident. We landed in NY a few hours before the storm started. I was thankful to be home even though I enjoyed my vacations.
Looking back on the incidents of yesterday I can say obviously no one likes being stranded. Jetblue did the right thing by putting us all up for the night, but overall the entire process was horrible. There was very little to no communication about what was going on. It looked like Jetblue staff wasn’t communicating to each other because no one had the entire picture of what was going on. In the end things worked out but during the entire situation it was frustrating not know what was going on. So they get mixed grade overall.
Are you a custom order guy? Or gal? You know the person who orders something off the menu, then changes like 5 things about it. Lets say extra crispy this, hold the that, not allot of this, and cut the crusts off. And then you get upset with staff when they mess up your order that NASA scientists would mess up? If so, get over it. Don’t be like my mom, or Danny and get upset about it. What did you expect?
I have a theory, and it is usually accurate. Well usually. It goes like this, you can make ONE change to any order. After that you are asking for it to be messed up. You want no lettuce and no mayo, ask for no mayo because you can pull lettuce off something. if you ask for both removed you will get both. This theory is except if it is Kai going to BK for me at the drive through! Then no matter how small the change is, they will mess it up. But I digress.
Why I am going off about food order changes? Tonight I have learned (well I knew it already but I let myself believe it was not true) change requests no matter what industry you are talking about cause chaos. Why you may ask? It goes to another theory I have. Well make it a law, it is that certain. It goes like this. 95% of the people out there are stupid. They are. I am not pessimistic. Prove me wrong! Really I want you to!
Today I flew home from Portland. I got to the airport really early so I asked to see if I can fly standby on the earlier flight. They (US Airways) said the earlier flight was booked but they would put me on standby. Boarding time comes around for the early flight and I am in luck, there are extra seats. As they give me my boarding card I ask for the second time “will my luggage get on this flight ok”? I am reasured by the gate agent that she is calling the luggage people right now and it will be taken care of. There was 20+ minutes to departure so no issues. Sure enough we waited on the ground for a while. I figure, plenty of time to put my bag on.
I get to NYC and proceed to get my bag. Well it doesn’t come off the carousel. Why you may ask? Well change is the answer. A simple change like modifying someone’s flight to an earlier one caused the system to be messed up. It was a simple change, one that you would think happens all the time, but it got messed up anyway. You may be saying “Scott, it was just one bag. Maybe they made an honest mistake”. That is a good theory. It gets flushed down the toilet when I tell you a lady with 2 missing bags (and a 2 year old) also lost 2 bags on the same flight for the same reason. The US Airways people called it a communication issue in Portland. I laughed and told them I can’t understand that because the gate agent said they were going to call right as I asked. So either one person is retarded or someone didn’t do their job.
The moral of this story. If I is food or flights, change is just a way of asking for your plans to be messed up.
Oh, and on another note. I do technology for a call center. We go to great lengths to make sure the customer always has choices, and can always get to a live person. it is possible to operate a Call Center like that, so NO ONE should tell me it is ok to have an IVR that does not have any way to get to a live agent. US Airways, a bit of a heads up. If I press 0, I better get a f–king live agent. if I press 0 several times I better get an agent, not an automated response telling me to try back later when I have my proper information. I am going to goto sleep tonight knowing that you are in chapter 11 for a good reason!!!
Yes I am pissed. But the agent at LGA was at least halfway decent, and I did get my luggage 7 hours later. I did however miss returning my Tux, and will have to pay the late fee when I return it.